Refund Policy

RETURNS AND REFUNDS:

If you are dissatisfied with a product that you bought from our website (www.danceduffels.com) and wish to return it for any reason other than a shipping error, defect or damage, call us toll‐free at 1-909-320-8687. One of our Customer Service representatives will provide you with simple instructions for returning and obtaining your refund. Please have your order information ready when you call. Issues including shipping errors, defects, or damaged parts can be resolved quickly and do not require return of the product to resolve.

RETURN AND REFUND SPECIFICS:

1. We will only accept a return if you contact us within 30 days of receipt of your product.
2. You are responsible for any and all shipping charges associated with returning an item.
3. You are responsible for returning the product(s) to the facility we designate.
4. All returned products MUST be returned in like‐new condition in original packaging. 
5. Refunds will be made by crediting the original method of payment (i.e., credit card, etc.).
6. We will not accept returns for our products that you bought elsewhere.  If you purchased your product from any other retailer other than us directly, then please check the return and refund policies of the retailer from whom you purchased the product.

REFUND AMOUNTS:

Unless you cancel prior to your product shipping, the amount of your refund will be the result of the original invoice amount minus shipping charges (outbound plus if any, inbound). Your refund will be issued after the product arrives at the facility we designate and we inspect the product for any damage.